Metrix Technologies Private Limited (herein as Gametosa, Us, Our, We) honors your trust while using our platform and We ensure the highest standards of customer service and a stringent privacy policy to safeguard User’s (herein as User, You, Your) personal and transaction-related information You share with Us. Your access to the platform and/or usage of services provided on Gametosa implies you being aware of the privacy policies and having provided consent to Gametosa in regards to usage, retention, and use of your personal information in accordance with the terms mentioned in this Privacy Policy.
We collect your personally identifiable information, such as your Name, Age, Phone Number, and Email Address from You when You register for an account with Us. In the case of User verification for Withdrawal service, we may collect additional information about User Bank Account and PAN.
We may also collect your IP Addresses and Other information about your device from your interactions with Gametosa.
We use Your personal and demographic information to:
Sometimes we use Your IP address to help diagnose problems with Our server. It helps to fulfill Our commitment to continually improve Our product and service offerings.
Contact information such as email and phone number could be used to send notifications to the User(s) via SMS, Email, and WhatsApp Notification. The aforementioned notifications shall be used to provide better communication in Tournaments where the player has participated in and to notify them of updates on their games.
At the very outset, we never reveal or share Your personal information unless inevitable. We may disclose it when:
Our platform(s) may have links to other websites or applications. You agree and understand that the privacy policies of these websites are not under our control. You understand that once You leave Our servers, use of any information You provide shall be governed by the privacy policy of the operator of the site used by You.
At Gametosa We go miles to secure your identity and information. We follow industry best practices to make sure Your valuable information isn’t lost, misused, accessed, disclosed, altered or destroyed. If You complete your transaction using credit/debit cards, your information is encrypted using secure socket layer technology (SSL).
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately banned him/her from our server. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Our Privacy Policy covers almost every concern a potential/existing User might raise. The Privacy Policy is subject to change at any time and such changes will be updated on this page. Use of information We collect is subject to the Privacy Policy in effect at the time such information is collected.
User data is retained for as long as the account is in active status. Data enters an “expired” state when the account is voluntarily closed. Expired account data will be retained for 60 days. After this period, User flow reserves the right to delete the data. This information can not be recovered once it has been permanently deleted. User that wish to voluntarily close their account should download their data manually prior to closing their account.
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If You have queries, feel free to contact Us at support@gametosa.com and We will attempt to address Your concerns.